Refund policy

If you would like to request a return, your item must be brought into one of our retail locations in NJ/NY, with proof of purchase and/or online receipt, within 30 days. 

NEW YORK (NY)

Sugar Bear Candy Store — Kings Plaza Shopping Center, 5100 Kings Plaza, Brooklyn, NY 11234

Sugar Bear Candy Store — Staten Island Mall, 2655 Richmond Ave, Staten Island, NY 10314

Sugar Bear Candy Store — The Oculus at Westfield World Trade Center, 185 Greenwich St, New York, NY 10007

Sugar Dynasty — The Westchester, 125 Westchester Ave, White Plains, NY 10601

NEW JERSEY (NJ)

Sweet Stop — Deptford Mall, 1750 Deptford Center Rd, Deptford, NJ 08096

Sugar Bear Candy Store (Kiosk) — The Mills at Jersey Gardens, 651 Kapkowski Rd, Elizabeth, NJ 07201

Sugar Bear Candy Store — Freehold Raceway Mall, 3710 US Highway 9, Freehold, NJ 07728

Sugar Bear Candy Store — Newport Centre, 30 Mall Dr W, Jersey City, NJ 07310

Sugar Bear Candy Store — Quaker Bridge Mall, 3320 US Highway 1, Unit 150, Lawrenceville, NJ 08648

Sugar Bear Candy Store — Westfield Garden State Plaza, 1 Garden State Plaza Blvd, Paramus, NJ 07652

Sugar Bear Candy Store — Rockaway Townsquare, 301 Mount Hope Ave, Rockaway, NJ 07866

Sugar Bear Candy Store — Woodbridge Center, 250 Woodbridge Center Dr, Woodbridge, NJ 07095

PENNSYLVANIA (PA)

Sugar Dynasty — Lehigh Valley Mall, 250 Lehigh Valley Mall, Whitehall, PA 18052

You can request a return from your account, please note that we do not provide return shipping, and a 5% restocking fee will be charged. Returns accepted for 30 days.

FINAL SALE ITEMS (returns not accepted): Freeze Dried products and Sale products.